Privacy Policy

Pearl Gulf Real Estate ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the site (such as sending inquiries or filling out forms), or otherwise contact us. The personal data that we collect depends on the context of your interactions with us and the site, but may include information such as your name, contact details, and information related to your property interests or requirements.

We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our site. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

How We Use Your Information

We use personal information collected via our site for various business purposes, including:

To provide, operate, and maintain our services, such as Property Sales, Residential Leasing, Commercial Property Management, Investment Advisory, Market Analysis, and Property Valuation.
To respond to your inquiries and offer support.
To send you information about our services or properties that may be of interest to you, where you have consented to receive such communications.
To improve our online platform and services.
To monitor and analyze usage and trends to improve your experience with the site.
To detect and prevent fraud or other illegal activities.
To comply with our legal obligations.

Sharing Your Information

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include data analysis, email delivery, hosting services, customer service, and marketing efforts. We do not sell your personal data.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

In some regions (like the European Economic Area), you have rights under applicable data protection laws. These may include the right:

To request access to and obtain a copy of your personal information.
To request rectification or erasure of your personal information.
To request the restriction of the processing of your personal information.
If applicable, to data portability.
To object to the processing of your personal information.
To withdraw your consent at any time, where we are relying on your consent to process your personal information.

To exercise these rights, please submit your request in writing to the physical address provided below. We will consider and act upon any request in accordance with applicable data protection laws.

Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is addressed in our Cookie Policy, which is incorporated into this Privacy Policy.

Third-Party Websites

Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us in writing at the address below. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, please contact us in writing at:

Pearl Gulf Real Estate
25 Al Sa'ada Street, 15th Floor, Office 1502
Dubai, Dubai, P.O. Box 112233
UAE